AI in contact center

AI that makes customer service clearer

We automate repetitive questions, support consultants during conversations and make quality analysis faster.

Chat and voice
Agent support
Call analytics
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Callinka AI
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Callinka AI

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Callinka AI
Callinka AI

Hi, I am Callinka. Call Center PRO has operated since 2008. Ask me about our live-agent team, AI, references, a custom project, performance-based billing or a free consultation.

Automation scope

Our AI Solutions

The key areas where AI supports contact center operations: conversations, digital channels, consultants, transcription, analytics and quality control.

Conversational AI

Intelligent chatbots and voice assistants that understand context and conduct natural conversations with customers.

Multichannel AI

Unified AI experience across phone, chat, email and social media while answering content.

AI + Live Agents

Seamless collaboration between AI and human agents, with AI supporting agents in real time.

AI Transcription

Real-time automatic call transcription with sentiment analysis and keyword detection.

AI Analytics

Advanced data analysis with trend prediction and automated business insights reporting.

AI Quality Assurance

Automated call quality assessment, compliance monitoring, and continuous process improvement.

Ready for the future of customer service?

Contact us to learn how AI can revolutionize your call center operations.

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