B2C lead generation
We agree the consumer profile, data sources and qualification criteria. We call potential customers, assess needs and interest, then hand over a lead with conversation notes and a clear next step.
An outsourced sales team for your business
Lead generation and telephone sales for B2B and B2C
Have an offer and want to acquire customers? We handle the conversations. We generate and qualify B2B and B2C leads, book meetings, visits and presentations, and support upselling and customer reactivation.
Call Center PRO · operating since 2008 · Częstochowa, Poland
Have a specific goal? Go straight to the right service.
B2B lead generation in Poland →
Business outreach and qualified contacts with context for your sales team.
Inbound lead handling →
Already receiving enquiries? Outsource contact, qualification and follow-up.
B2B appointment setting →
The right contact, agreed criteria, an appointment and useful meeting notes.
B2C leads and telephone sales →
Consumer leads, booked visits and upselling for your business.
Choose the process you want to outsource
We work for businesses. B2B and B2C describe the customers your company contacts — this is not a consumer product shop.
B2B — customer acquisition and sales support
Your salespeople focus on valuable conversations. We help reach businesses, identify needs and hand over leads with context.
- B2B lead generation and qualification
- Prospecting and telephone outreach to businesses
- Sales appointment setting
- Enquiry follow-up, proposals and customer reactivation
B2C — new leads, booked appointments and upselling
We reach individual customers through an agreed process, identify needs and qualify interest in your offer. We arrange the next step: a meeting, visit, presentation or advisor call. We also handle existing leads and customer contacts.
- B2C lead generation and qualification
- Appointment setting for individual customers
- Follow-up of leads from ads and forms
- Telephone upselling and cross-selling to your database
- Abandoned cart follow-up calls
- Customer reactivation and repeat orders
Six processes we can handle for you
Consumer appointment setting
We arrange meetings, visits, presentations and advisor calls for interested customers. We agree required information, available times and handoff rules. Bookings and attended appointments are reported separately.
Advertising lead follow-up
Getting enquiries but short of time for calls? We contact leads, ask agreed questions and carry out the next step in your process.
Upselling and cross-selling
We discuss repeat purchases and complementary products with existing customers. The conversation follows your offer and contact history.
Abandoned cart follow-up
We identify why a purchase stopped, answer questions and help the customer take the next step. Results are checked against store data.
Customer reactivation
We reconnect with customers who have not ordered for an agreed period, check their needs, present your offer and update contact statuses.
For businesses acquiring and serving individual customers
We support service businesses, sales teams booking consumer appointments, e-commerce, DTC and supplement brands. For B2C acquisition we agree the target profile, data sources and qualification criteria. Enquiry handling, upselling and reactivation may use your existing contacts. Data sources and contact permissions are agreed before launch — we do not sell consumer databases.
For supplement brands, conversations cover the offer and order process. We do not provide health advice or promise product effects.
Start with a well-defined pilot
- 01
Objective and contacts
We discuss the product, audience, data source and definition of success.
- 02
Team preparation
We agree scripts, answers, tool access and handoff rules.
- 03
Pilot and reporting
We review conversation quality and results within an agreed scope.
- 04
Decide on the next stage
We discuss results, improvements and the ongoing cooperation model.
What will your report show?
An answered call is not a lead. A calendar entry is not an attended meeting. Purchase intent is not a confirmed order. We agree definitions before launch.
- Contact attempts and successful conversations
- Interest and reasons for declining
- Qualified leads and booked meetings
- Confirmed orders and upselling results where data allows verification
- Reactivation, cart follow-up statuses and next steps
Before you outsource your calls
Do you support B2B and B2C?
Yes. We generate and qualify B2B and B2C leads. We book business sales meetings and consumer appointments, visits, presentations and advisor calls. We also handle enquiries, upselling, reactivation and cart follow-up.
Do we need our own contact data?
It depends on the process. For B2B and B2C lead generation we agree the target profile, data source and contact permissions. Enquiry handling, upselling and reactivation usually use your existing data. We do not sell consumer databases.
How much does it cost?
Pricing depends on volume, data quality, offer complexity, conversation time and reporting. We agree the scope and pilot terms after discussing your process.
Can we pay for outcomes?
We can consider this after defining the accepted outcome and reviewing a pilot. Terms depend on your project, data and responsibility for later sales stages.
Do you guarantee a specific number of sales?
We do not promise outcomes regardless of your offer, market or contact quality. We define metrics and test assumptions in a pilot before scaling.
Tell us what you want to outsource
In your message, mention B2B, B2C or both, what you sell and which contacts you need handled. Include an approximate volume if available. We will discuss the scope and pricing.