CALL CENTER PRO · EXPERIENCE SINCE 2008
B2B appointment setting for your sales team
Have an offer, but your salespeople spend their time finding decision-makers and following up? Outsource outreach, qualification and meeting booking. Your team receives a time slot and the context needed to move forward.
Describe your needs first. Your enquiry is not a commitment to order.
A defined job, a usable handoff
What you receive — and who does what
Our responsibility
Our team: reach the right person, qualify interest, arrange a time and prepare notes.
Your input
Your team: the offer, meeting criteria, available slots and salesperson for the discussion.
Your deliverable
A meeting time and context: the contact’s needs, interest and agreed discussion points.
A pilot with a decision at the end
Define a valuable meeting together: company type, participant role, discussion topic and required information. Test one segment. Review bookings, reschedules and attended meetings separately.
Scope, price, timing and responsibilities are agreed before work starts. An enquiry does not place an order.
Illustrative structure — not client results
What does sales receive before a meeting?
- Company and role → qualification criteria
- Discussion topic → needs and customer questions
- Time and arrangements → owner and confirmation rules
Published client reference
Tchibo: sales support and appointment setting
Read the full published reference →Information was passed on according to the agreed guidelines, and meetings were properly scheduled and described. This allowed our sales team to focus on valuable meetings instead of contacting uninterested prospects.
Is this the right service for your business?
For B2B businesses whose salespeople run demos, consultations or proposal discussions. Also suitable for following up interest from campaigns, trade events or webinars.
Scope and working arrangements
Who do we invite?
We agree industries, company sizes, decision-maker roles and markets first. Together we define qualification criteria: need, interest, timing and handoff requirements. An answered call is not automatically a qualified lead.
How does a project work?
We agree the objective and contact data, prepare the script, train the team and run a pilot. Consultants assess fit, arrange a time and provide notes in your CRM or an agreed report. Reminders, follow-up and rescheduling rules are agreed before launch.
What do we report?
Reporting can include reached contacts, decision-maker conversations, rejection reasons, qualified leads, booked meetings and meetings held. A booking and an attended meeting are separate outcomes. We agree metric definitions and data delivery with you.
Can we use outcome-based pricing?
Yes, we can consider outcome-based pricing after a pilot and a review of the results. First we define the accepted outcome, data quality and responsibility for lead follow-up. Pricing depends on the project; we do not promise a fixed meeting count regardless of market conditions.
Know what you are buying
We arrange conversations, not guaranteed sales. We agree accepted meeting criteria, reminder ownership and no-show rules.
Describe your project — let’s define the scope →From first discussion to a pilot
Your process
We discuss your audience, objective, volumes and systems.
An agreed scope
You receive a proposed pilot, responsibilities, metrics and pricing.
Preparation and pilot
We prepare materials, train the team and test the workflow.
Review and next step
Together we review quality and results before deciding on scale.
Reporting that supports decisions
- Decision-maker conversations and rejection reasons
- Qualified contacts and booked meetings
- Held and rescheduled meetings where confirmed
What determines the price?
Audience, contact sources, qualification complexity, retries and scheduling. The proposal distinguishes a booking from an attended meeting and defines no-show rules.
Before you decide
Do I pay for a booking or an attended meeting?
We agree the outcome and acceptance rules in the proposal. Bookings and attended meetings are separate metrics. Outcome-based pricing can be discussed after a pilot and results review.
Can you follow up advertising leads?
Yes. We can follow up enquiries, qualify needs and arrange meetings. Data access, contact permissions and sales handoff are agreed before launch.
Can we start with a limited scope?
Yes. We agree a suitable scope, timing, cost and evaluation criteria after reviewing the process and team availability.
Let’s see how we can help
You do not need a complete brief. Tell us what is taking up your team’s time or which result you want to work towards. We will discuss the process, required information and possible next step.
Prefer a conversation?
+48 22 100 12 40Call Center PRO · since 2008 · Częstochowa, Poland. A service built around your process, not a fixed package of calls.